About us

Our Founding Story

The company was founded in 2013 by two American entrepreneurs, friends Allen Zhou and Tom Yu, who set out with a simple, yet powerful goal: to help enable every commerce entrepreneur to build and scale an amazing business. The founders saw an opportunity in Southern California and moved to Los Angeles to be incubated by the country’s premier logistics technology accelerator, LogisticsVC. Previously running businesses ranging from product lifecycle management to ewaste recycling, Item.com was born out of a frustration of being unable to efficiently manage and track inventory and warehouse administration. The goal was to build software that would power the entire back end operations of growing small and medium wholesale and eCommerce businesses empowering them to become as fast and efficient as the world’s biggest online stores. And to do it with software that was elegant, integrated, and easy to use.

What we do

Item.com provides a powerful cloud-based commerce platform for growing companies. We are at the heart of our customers’ workflows. Our software runs the back office, and provides vital operational information to other business-critical software systems while connecting with supply chain partners in real-time. We seamlessly manage complex workflows and scalability requirements. Item.com supports businesses that operate with multiple users, sales channels, warehouses, currencies and tax requirements, as well as CRM tools and integrations that are essential to business including accounting software, marketplaces, and many other tools.

We started the business to see millions of entrepreneurs bloom. We enable this growth by providing operational excellence, peace of mind, a best-in-class product and a team that evolves, adapts and grows with our customers, at every stage of their journey.

We enable our customers to sell more product in more places, more often.

 

Who we work with

We work with thousands of amazing commerce businesses in over 10 countries who transact more than USD 20 Billion value of goods using our platform. Customers who are running their business operations on Item.com cover a wide range of industries including fashion & apparel brands, cosmetics, health & wellness, food & beverage and many others.

 

Where We Work

Item.com is a global company with customers around the world. From our headquarters in Orange County to our offices in Shanghai, Beijing, Xiamen, and Davao, the team at Item.com come together with a common purpose - to help our customers get out of their cubicles and offices to focus on what they love doing best: building amazing businesses.